Field service communication software

Give your service clients a world-class experience

Put your best foot forward with real-time appointment reminders, professional invoices and documents, and an online customer portal. With Service Pro you can become the team customers trust most.

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Composition displaying progress updates by phase and documents related to that progress | Client portal | Knowify

Deliver a best-in-class client experience

Build loyalty with proactive, professional communication. Keep clients informed and satisfied with automated updates and transparent access to job information.

Cut down on manual updates & check-ins

Automate appointment reminders and give clients an easy way to confirm, so your team is never wasting time on no-show visits.

Boost your professional image

Utilize consistent, branded communication templates and offer a modern client portal option for a polished, professional impression with every interaction.

Automated client notifications (text & email)

Set up automatic job confirmations, appointment reminders, and payment reminders via text message or email.

An image showing the scheduling feature and customer reminder text available in Knowify's field service management software.

Self-service client portal

Offer clients secure, 24/7 online access to view job progress, upcoming schedules, work summaries (tasks, labor, materials), shared documents/photos, and invoice status.

Summary of work invoiced plus list of invoices sent with their corresponding status (paid vs. outstanding) | Client portal | Knowify

You control what clients see

Maintain full control over the specific details, documents, photos, or financial information visible to each client within their portal.

Settings section where the user can select what to share with their client: proposal, progress, invoices, documents and logs | Client portal | Knowify

Consistent, professional templates

Ensure consistent branding and clear, professional messaging across all automated communications and the client portal interface.

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Ready to elevate your customer service?

Impress your clients with seamless communication and transparency. Explore Knowify Service Pro’s client communication tools today. Subscriptions start at just $198/month.