At Knowify, we’re committed to helping you succeed from day one. That’s why every new customer is paired with a dedicated Customer Success Manager to provide personalized onboarding and training tailored to your business needs. Once you’re up and running, our award-winning, fully U.S. based support team is here to quickly answer any quick or technical questions you may have.
We know every business is different. That’s why our training sessions are flexible and designed around your goals. Based on your plan, we recommend:
These are just guidelines—we’ll adjust based on your business and availability. Need more training? No problem. Our team is always happy to accommodate additional sessions to make sure you’re set up for success.
“The best part about Knowify is the customer service, though. It’s truly unmatched. I’ve worked with a handful of people over the time we’ve been with them but Christian and Vinny have been my go to team!! They are truly the most helpful and kind. One thing I have learned in business…and life…is that you can do everything else incredibly well, but if you lack customer service and people who care you will never be exceptional. ”
We hold ourselves to the highest standard when it comes to support – and it shows. Knowify’s award-winning support team is all U.S. based, and ready to help by phone, email, screen share, or chat, in a timely manner. Call us at +1 (212) 233-3230 or email us at support@knowify.com – you’ll get an answer from a real person, quickly.
“Once we made the decision to partner with Knowify, we were up and running in no time! It was so easy, and their team was there to help us every step of the way. In fact, Knowify support is the best I’ve ever experienced bar-none! ”
Every two weeks we host a live training session for Knowify users, where we go in-depth on a specific part of the platform. Hosted by Terrin Kalian, Knowify’s Head of Customer Experience, these sessions are free to join and you’re always welcome to bring your full team. Check out recordings of our recent sessions below, or sign up for the next session below.
A series of short videos, designed to guide you from beginner to expert through the entire Knowify platform.
Learn the basics of how Knowify and QuickBooks Online work together.
Become an expert on the Knowify and QuickBooks Online integration, and how it can be customized.
