HVAC software

Installs and service calls in one system

HVAC contractor software for growing contractors that do a mix of work like installs and changeouts, while also running  a service department. Knowify tracks job costs, dispatches techs, schedules maintenance agreements with Service Pro, sends invoices, and syncs two ways with QuickBooks Online.

Installs and projects

Budget new construction, changeouts, and commercial installs, then handle change orders and progress billing while the work is ongoing.

Your service department

Dispatch techs to no-cool calls and schedule maintenance agreements in Service Pro, Knowify’s add-on for service work.

Grows with your team

Hire more techs, add install crews, and take on bigger jobs. Knowify keeps up as your shop gets busier.

How an install and a service call run in Knowify

Knowify runs HVAC installs and service calls in one system, handling project management, job costing, dispatch, and invoicing. Invoices and job costs sync both ways with QuickBooks Online automatically, eliminating double-data entry.

Job costing on every install

Say you’re replacing a rooftop unit. With HVAC job costing in Knowify, you budget the changeout by phase, like demo, set, and start-up. Costs land on the job as they happen, so you see the margin while the crew is still on the roof. The real-time WIP report tells you when to send each progress bill.

  • Units, refrigerant, and line sets on purchase orders, tracked as committed cost
  • Fully loaded labor by tech, including wages, taxes, and benefits, clocked to the phase
  • Change orders that update the budget and roll into billing
An image showing Knowify's labor burden rate feature, which automatically calculates the actual cost to your business of an employee's time on site.

Service calls and maintenance with Service Pro

Service Pro is Knowify’s HVAC service software add-on. It lets you manage your service department in the same system as your installs. Say a no-cool call comes in one July afternoon. HVAC dispatch happens on a live service map, where your dispatcher sees the call and sends the closest tech. The tech then checks the unit’s service history on their phone, and the customer can pay by card or ACH on site.

  • Maintenance agreements that schedule recurring visits, like spring and fall tune-ups
  • Service quotes customers approve before you send a tech
  • A customer portal for job updates, documents, and invoice payments
Knowify Service Pro jobs map
An image showing Knowify's software for electrical contractors. The screenshot is focused on project budgeting for a commercial contractor's project.

Estimate every install by phase

Price an install one phase at a time, with your markup on top. Save the jobs you quote most, like a split system swap or a rooftop unit changeout, as templates, so you’re never starting from scratch.

An image showing some of Knowify's project management software, with a kanban style view of projects that include key customer information.

Streamlined CRM and professional proposals

Manage leads, bids, and contracts with a customizable workflow. Create professional proposals with custom templates and attachments. Simplify approvals with e-signatures and automated reminders to close deals faster.

An image of Knowify's construction management software solution. The image shows two phases in a daily log report compiled by carpentry trade contractors.

Plan installs from rough-in to start-up

HVAC project management in Knowify follows an install through its phases: rough-in, set, and start-up. Your crew adds daily logs and photos in the Knowify mobile app, making it easy for the office to see how far along each job is.

An image showing Knowify's electrical contractor software. The screenshot highlights Knowify's scheduling features, making it easy to assign the right electricians, equipment, and subs to jobs.

Use one schedule for install crews and service techs

Install crews and service techs share one schedule, so nobody gets double-booked between a changeout and a service call. They clock in on their phones, and their hours go straight to the job and phase. Nobody in the office retypes timesheets, and labor shows up in your job costs right away.

An image showing Knowify's electrical contractor software, focused on the inventory management feature. Electricians on site can use the Knowify mobile app to assign inventory to the job.

Streamlined inventory management and expense tracking

Track inventory across locations and allocate parts to jobs with ease. Create POs to manage deliveries and maintain accurate stock. Use the mobile app to log field expenses, keeping last-minute purchases organized—perfect for service calls.

An image showing how labor costing is done in Knowify

See what each job costs while it's running

Labor, materials, equipment, and subcontractors all get logged against the job and its phase. The real-time WIP report compares those costs with what you’ve billed and how far along the job is, so you can see whether you’ve over- or under-billed.

An image showing the invoice management feature in Knowify, where you can track unlimited invoices, and ensure you get paid in a timely manner.

Invoice service calls and commercial installs

Knowify gives you flexibility in how you get paid on service calls. The tech can invoice and collect from the job site, or the office can bill after the visit. For a commercial install, you bill as the work gets done, using the official AIA G702/G703 pay apps your GC asks for.

Composition displaying progress updates by phase and documents related to that progress | Client portal | Knowify

Keep customers happy with a branded online portal

Keep your clients in the loop with access to a branded customer portal that you have total control over. Show or hide key project details like original contract, outstanding invoices, project photos, change orders, customer details, and comments.

Knowify AI for HVAC contractors

Knowify AI pairs margin intelligence, which shows what your installs and service calls actually earn, with margin optimization, which recommends how to improve the ones that fall short. Together they give you the confidence and control to grow your shop.

Three ways to put Knowify AI to work

Every bid, job cost, change order, and invoice in your account feeds Knowify AI, which learns from each job you finish.

  • Ask the Knowify Assistant chat agent now in beta, what needs your attention today, then have it handle the work for you in Knowify.
  • Connect Knowify to Claude, ChatGPT, or Grok with the AI Connector and ask questions about your jobs wherever you work.
  • Built-in AI shows up as you work in Knowify, suggesting where it can take admin off your plate
Knowify Assistant

How Knowify compares with ServiceTitan and Housecall Pro

Knowify is made for HVAC contractors who run installs, service, or both. ServiceTitan delivers enterprise power at an enterprise price point, with marketing automation, call handling, and AI voice for high-volume service businesses. Housecall Pro is for residential home service businesses, with online booking and customer reminders. Comparing more options? Check out our HVAC software buyer’s guide.

The #1 QuickBooks integration for HVAC contractors

You’re a HVAC contractor, not an accountant. That’s why Knowify offers seamless integration with the QuickBooks family of products, eliminating double-entry and giving you back valuable time. We provide HVAC contractor software truly built for your needs.

Knowify's HVAC software integrates directly with your accounting software and other key tools:

Knowify is designed specifically for QuickBooks Online. This isn’t a basic connection – it’s a two-way sync that keeps your financials and team completely aligned. Every transaction, from creating a customer invoice, to purchase orders, bills, and expenses, automatically syncs

Get paid faster and easier while offering an exceptional customer experience. Knowify integrates directly with QuickBooks Payments, allowing your clients to pay invoices online instantly using ACH or credit card.

Allow your field and office teams to track time accurately, and send that data directly to QuickBooks Online Payroll. Knowify supports complex payroll needs, eliminating most of the admin work your office staff takes on, and ensuring compliance. No more manual time entry – everything flows seamlessly.

For HVAC contractors with more than one business, Intuit Enterprise Suite and Knowify provides a robust, scalable solution. Get advanced job costing, detailed customized reports, and valuable insights powered by an AI assistant. Intuit Enterprise Suite ensures that all of the project data across multiple business entities rolls up into a single platform.

  • Eliminate Double Data Entry: Save time, reduce manual errors, and never enter the same information twice.
  • Real-Time Financial Visibility: See exactly where your entire business stands with up-to-the-minute data. Access all the details for all your HVAC jobs in Knowify, and track high-level cash flow and business performance in QuickBooks.
  • Accurate Job Costing: Know the true cost of every project and increase revenue with Knowify’s powerful job costing tools, which then translate seamlessly to QuickBooks.
  • Simplified Payroll: Handle even the most complex payroll scenarios with ease.
  • Faster Payments: Get paid quicker with integrated online payment options.
  • A better customer experience: Collect signatures on proposals and change orders. Give customers a professional client portal where they can see key job details, outstanding invoices, and more.

Knowify, combined with the power of QuickBooks, provides the ultimate software solution for HVAC businesses. Stop juggling multiple systems and start focusing on what matters: growing your business and delivering exceptional service.

Powerful software for HVAC contractors, starting at $99/month

Ready to streamline your HVAC business? Request a personalized walkthrough today.

Frequently asked questions

Knowify is for HVAC contractors from sole proprietors to fast-growing businesses with 100+ techs. It works for residential and commercial jobs, whether you run installs, service, or both, and it syncs with QuickBooks. Teams add users as they grow. Extra users are $29 a month each, and the Enterprise plan includes unlimited users.

The best software for HVAC contractors depends on what your company does. Knowify fits contractors who do projects and service, with job costing, dispatch, and QuickBooks sync in one system. ServiceTitan fits high-volume service-only businesses, with strong marketing automation, AI voice, and contact center tools. Housecall Pro fits service shops that want online booking. Read our best HVAC software guide for more.

Knowify is made for HVAC companies that do both. Installs run as contract jobs with budgets, change orders, and progress billing. Service calls run through Service Pro, Knowify’s add-on for service work. The QuickBooks Online two-way sync covers installs and service, so nobody enters an invoice twice.

HVAC contractors use Knowify to handle all three. Job costing tracks each install by phase, dispatch runs through Service Pro, and invoicing covers both service calls and installs. Your dispatcher sees service calls on a live map, techs can invoice from the job site, and the office bills installs as the work gets done.

Knowify syncs both ways with QuickBooks Online, covering invoices, purchase orders, bills, expenses, and job costs so no one enters an invoice or bill twice. QuickBooks Payments and QuickBooks Online Payroll connect on every plan while QuickBooks Desktop and Intuit Enterprise Suite connect on the Enterprise plan.

Knowify gives a $6M HVAC business real-time job costing by phase, tracking labor, materials, equipment, and subs on every job. Fully loaded labor includes payroll taxes and benefits, not just wages. Knowify also shows committed cost, which is money you’ve promised but haven’t paid yet. A real-time WIP report shows where each job stands. Job costing and WIP come with the Advanced and Enterprise plans.

Knowify is built for commercial HVAC project management. It runs jobs by phase, with change orders, retainage, real-time WIP, and the official AIA G702/G703 pay apps GCs ask for. The office can bill each progress draw on a rooftop unit install the way the contract requires. See how AIA billing works.

Knowify’s Service Pro add-on fits commercial HVAC companies that also do projects. Service Pro runs the service side for commercial accounts: dispatch, maintenance agreements, and service assets like rooftop units. It lives in the same system as the company’s projects, so the office sees installs and service for a client together.

On annual billing, Knowify’s Core plan is $99 a month with one user. Advanced adds job costing and is $329 a month with 10 users. The Service Pro add-on is $99 a month, and extra users cost $29 a month each. Monthly billing costs more, and every plan has a 14-day free trial. See pricing.

Yes. The AI Connector lets you ask Claude, ChatGPT, or other compatible AI tools about your Knowify data, on the Advanced and Enterprise plans. Knowify also includes, and will continue to add, AI-powered features like the custom form builder on the Enterprise plan. The Knowify Assistant is now in beta.

Knowify’s mobile app is available on iOS and android devices, and allows your HVAC technicians to see key job details and equipment history, log expenses, take photos, track their time, and much more. All the data your team collects while working on the mobile app throughout the day gets automatically organized into daily logs that project managers can easily understand, so everyone is on the same page.

Yes, Knowify offers an unrestricted free 14 day trial, with no credit card or commitment required, so you can ensure that it’s the best software for your business. Knowify also offers free demos with our team of product experts based in the U.S. and Canada.

The Knowify web app and mobile app are both available in English and Spanish on all mobile devices.