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Am I leaving money on the table in my service work?

Looks for completed tickets never invoiced, tickets with costs but no billing, and tries to identify the pattern behind the misses.

Using my Knowify data, look at my service tickets and help me understand if I’m leaving money on the table. Find any completed tickets that were never invoiced, tickets where materials were recorded but the invoice amount is zero, and the total dollar value of that missed revenue. Is there a pattern? What should I change?